US TOLL-FREE HOTLINE:
1-800-604-7019

Frequently Asked Questions

How to place a gold order?

Step 1. Choose your realm (US or Euro).
Step 2. Choose your realm server from the dropdown list.
Step 3. Choose your Faction (Alliance or Horde).
Step 4. Enter your in-game character name.
Step 5. To purchase gold, simply select the quantity you wish to buy from the pull down menu.
Step 6. To complete your order, please fill out your first name, last name and email address. You have the option to place a comment about your order in the comment field below.
Step 7. To finalize your gold order, just click on "CLICK HERE TO PROCEED". You will receive an email notification
Step 8. You will now be forwarded to the payment confirmation page. Once you are satisfied with your delivery information, you may click, "Pay by all major Credit Cards or PayPal". You will be directed to a payment page to finalize payment. If you think the order information is incorrect, you have the option to edit your gold order by clicking the back button on your browser.
Once your gold order is complete, you will receive an order confirmation email, detailing your order information. If any of the details are incorrect, please contact us via Live Chat, at www.WoWSpa.com, Our operators will quickly correct the problem.

I have ordered Gold on the wrong server or character name. What should I do?

Please contact us through Live Chat，located on our main page. Have your order number and relevant details ready for our Live Chat operators, who are available 24 hours a day, 7 days a week to solve your problems. We will adjust gold delivery, according to the new instructions provided by you.

How do I check on the status of my Gold or Power-Leveling order?

If you would like to check on the status of your gold order, simply click on "Search For Your Order", type in your Purchase Confirmation Order, you will be forwarded to your order details, giving you the updated status of your gold. If you have any questions, please contact us through Live Chat.
I'm worried about the privacy of my details We do not disclose your details to any third parties. All of your personal information is 100% protected, and will only be used to help us deliver your gold. The only information we keep is your name, email address and phone number if provided.

Which servers do you supply on WoW?

We offer gold supplies on all WoW servers available. To see a list of all available realm servers offered, please select "Choose Realm server" from the dropdown list.

Why does the price of Gold change all the time?

Our prices are set according to our stock levels and are edged to remain the cheapest on the market. Providing you with the cheapest gold possible.

What payment services do you offer?

We accept all major credit cards, PayPal, Google Checkout and Money Bookers.

Do I get the gold back if I hit the 'return' button and send back the gold I purchase at WoWSpa?

WoWSpa makes no guarantee of finding and re-sending the return gold back to you as our system creates and deletes characters automatically from time to time. It is our customers' mishandling that results in this mishap and therefore WoWSpa is not responsible for any losses occur in this way.

Believable mailboxes on WoWSpa.com for business.

auto_operation@WoWSpa.com
cert@WoWSpa.com
escalation@WoWSpa.com
mb@WoWSpa.com
newsletter@WoWSpa.com
order-enquiry@WoWSpa.com
WoWSpacs@gmail.com
order-verify@WoWSpa.com
payment@WoWSpa.com
restock@WoWSpa.com
unsubscribe@WoWSpa.com

Will the supplier ask me to give him something?

Caution! The real supplier will give you the ordered gold, but he will never require anything from you in the game. Just get your gold, and the business is done!

Someone ask me to exchange gold with an in-game code, is that real?

Don't believe it even he gives you the live chat link of our website. The gold can not be exchanged with code in the game. Please follow the professional process! If you are not sure, please contact with our live chat.

It's said that there are some more efficient websites, and the so-called suppliers tell me some bad things about your site.

Since WoWSpa's launch in 2004, WoWSpa has been an industry leader in virtual economy. Exceeding the demands of game players, providing the lowest prices of WoW gold and power-leveling services on the market. Our Customer service representatives are standing by, waiting to help enhance your gaming experience! WoWSpa always keep a long term relationship with our customer, please click here to check the testimonials from them.